I though I would drop you a quick line to let you know that everything is working well with the system. Working in customer service, as we do, you tend to only hear from customers when things have gone wrong so I thought I would let you know we are very happy with the solution you provide. Keep up the good work!
(G2G3, Edinburgh)
We have been using O·R·P Telephony as our primary VOIP provider for the past four months. The quality of the calls has been excellent and the low tariffs are great.
The standard of customer care is high and we even receive a prompt reply to
support e-mails over the weekend. We would have no hesitation in recommending
O·R·P Telephony to anyone needing a reliable and low-cost VOIP service.
(PC Callout Limited, UK & Spain)
I am a software developer in New Zealand with major clients in the UK. Switching my
international telephony to O·R·P Telephony has almost eliminated my outgoing calling costs. My British
clients can also call me on a local 0845 number and not worry about how long they talk to me.
Voice quality is superb -- often better than over my old phone.
O·R·P Telephony has also allowed me to cut cell phone costs: if I am on the road and need to call my
office, I just need to swing into a wifi-enabled petrol station or café and I can call back free of
charge using a headset attached to my notebook -- no crazy 49˘/min charges!
It's great for calling friends and family back 'home' too!
I have tried other VoIP solutions but none offered the right mix of price, quality of customer
service, professionalism, or billing information. Well done, O·R·P Telephony! (R S-L, Hamilton, NZ)
Just wanted to say thank you for all your advice, efficiency and the cost savings on our telephone bills. Everyone was very excited today to see the analysis of the costs. Thank you very much for arranging everything so smoothly. (BS, London)
have just logged on to the site and am astounded at how many calls we have made and also how cheap they are! So thank you for this - it will be so useful when we come to bill clients. (SE, London)
Great company, great product AND great staff.......hmmm how refreshing! (KR, Christchurch)Hi, I LOVE your service. It has absolutely slashed my BT bill and my boss is very impressed with the reductions!. (CCB, Colchester)
I must say that it is refreshing to have someone from a phone company firstly take responsibility for a problem personally, give me a detailed and believable explanation as to why the fault occurred and then to follow up to confirm the fault has been fixed. (CB, Herne Bay)
Thanks for low bills, great service! (EL, London)
Thanks very much. That's excellent customer service to get such a swift and helpful response at this late hour. (MO, London)
Just started using your service - BRILLIANT!!!!!! (VR, Chester)
Thank you very, very much for sorting this out. You have been most diligent! I wish this was the standard of customer service elsewhere. (ER, London)
Thank you for your prompt reply to my email. Once again you have demonstrated your commitment to excellent telephone and customer services. (ME, Torquay)
This is excellent! (NJ, Devon)
Not only are your tariffs LOW ... but your customer service is EXCELLENT - something that I have not been used to [as a BT customer] <grin> I'm very impressed with O·R·P Telephony (MT, Wiltshire)
Thank You, You provide an excellent service at an excellent price. (PO, Essex)